Thinkific Customer Support

thinkific-review

The Internet is a treasure trove of information. There are many platforms online that provide everything you may be curious about. And what better way to get it done than through online courses? Online courses are all the rage these times. And with its popularity rising even more because of the recent lockdown on pandemics the format has grown increasingly useful for providing users with the knowledge they require. It’s also become more valuable financially, as the market for paid-for courses is gradually gaining momentum.

Today, we’ll be doing an analysis of Thinkfic, a popular name when it comes to online classes. Let’s see what it has to offer including prices and features to integrations and interactions. In the end, we’ll tell you whether it is worth trying. Should you be an educator, or influencer looking for alternative methods to share your content, stay tuned!

thinkific-logo

For those of you who prefer a more visual experience, here is a video review from SoftwarePundit’s YouTube channel. To get a comprehensive overview of Thinkific, you may still want to check out our article below.

Overview: What is Thinkific? Thinkific Customer Support

Thinkfic can be described as a popular LMS (learning management system) platform which focuses on providing a scalable and fruitful education-based environment for both the student and the instructor. It’s a great choice for entrepreneurs and businesses that specialize in selling online courses. With Thinkific you can make courses that include a wide variety of formats, templates, and lesson styles to pick from. You may incorporate videos and images into your classes, let your students upload their assignments as often as you wish, make fun and interactive quizzes and even issue certificates to be awarded to students who have made it through the whole curriculum.

Making your online courses available for sale is now simple. Thinkific allows budding edupreneurs such as you to manage how they are accessed – you may offer your classes free of charge or set up subscription fees to earn money from providing your students with useful knowledge. Marketing and sharing tools are also available as they can be integrated with a wide range of third-party solutions including automation, marketing and even to eCommerce. Thinkific is currently utilized by over 36,000 edupreneurs and corporations, which includes big names like Hootsuite, Samsung, Intuit, and more!

Thinkific: The Pricing

Thinkific offers four pricing plans starting with the free tier, which is ideal for people who are just beginning to learn about. The Basic plan at $39/month (if it is paid every year) is a significant leap from the Free plan and comes with added features. Premiere is packed with tools and integrations from all the previous levels with a monthly cost of $399.

The Pro plan for $79/month includes all the essential functions that any business owner will require; in addition, there is an Growth add-on to provide a better teaching experience at only $50 per month, on top of the Pro tier. A free SSL certificate is offered in all plans to provide additional security between teachers and students. A 30-day guarantee on refunds is included in the paid plans – if you’re not happy you’ll be able to get your money back 100%!

Thinkific Site Builder

The Site Builder from Thinkific is a web editor that lets you build a beautiful, professional-looking page for your course site. With this feature, you get the option to choose between any of the three themes in the in-house library or export ones from third-party vendors. Although you don’t edit your site in total control your website, you have plenty of customization options for you to experiment with. In addition to using page templates, you may incorporate your personal branding elements, like logos and design assets images, as well as other forms of media to your site. You can even modify it to fit your specific URL! Thinkific Customer Support

Who needs a website domain when Thinkific allows you to create one for free? Not only are you given the opportunity to create a platform that you can call your own. Additionally, you’ll have the time to concentrate on launching your course and earning a profit from the content you create for your courses. The Site Builder allows you have the opportunity to create from a rich list of page options for your site like:

  • The homepage;
  • The landing page that is redirected to your course;
  • The page on courses which allows students to select from any of your courses;
  • The check-out and sales pages where transactions are processed;
  • The sign-in page is for your subscriber students to log into;
  • The thank you page; and
  • Other pages, for instance,
    • The student dashboard for details about the student,
    • The Coming Soon page will provide future updates to the course, as well as
    • The page for student certificates.

Thinkific Customer Support

> > Click Here to Try Product for Free < <

In addition, you can decide what your course’s website will look like other than the standard desktop display. You can also choose a mobile-friendly option which lets your students see as well as interact with you service via their mobile devices, however it is important to keep in mind that this option is limited to admin users subscribing to the highest-priced plans

The Student’s Management and Interactions

The unique system of Thinkific lets educators like you manage a strong relationship with the students who are experimenting with the products you offer. Its data collection even allows you to gain access to your students’ primary contact information when they’re logged into the system. In addition to the easy managing of data, Thinkific also has an option for groups that allows you to increase revenue and effectively evaluate the success of your classes by dividing your students into groups according to group, company and time, as well as enrollment and job type.

All management aside, Thinkific can make it easier for you to handle teacher-student interactions without the burden of logging onto social media platforms like Facebook or Discord. Its built-in Discussion feature allows students to discuss the information from any of your courses and the Communities and Spaces functions provide a platform to create specific community forums that cover a variety of topics and interests.

Notifications

Notifications are a great way for you and your subscribers to be informed each time something related to your course occurs. You can control the manner in which your students be notified in the settings for your administrator. You can decide to inform students updates on their progress in the course they have chosen, when they complete it, and whenever a fellow student posts a comment under a discussion post, among other things. Thinkific Customer Support

online courses, lessons and Credentials

The process of creating courses has been made as simple as ever, thanks to Thinkific’s unique online course editor can provide educators with a wide selection of lesson plans and templates in addition to the flexibility of customization options we already mentioned. They also provide credential and certificate tools to be given to students who have completed your courses.

Course Templates

Thinkific offers a variety of templates for courses that you can utilize without worrying about creating a course from the ground up. Each one of them is customizable, and you can design one based on the curriculum you’d like to present.

1. Flagship Course Template

The most popular course is an online course that concentrates on the instructor’s area of knowledge. You can create an enriched curriculum based on whatever you specialize in. If you’re an expert in the creation of content it is possible to create a flagship course packed with details about it.

2. Mini-Course Template

Mini-courses are shorter, inexpensive versions of the most expensive course. Think of it as the equivalent of a teaser, if one will. The mini-course template is designed to attract potential students and to generate leads for your full-fledged courses.

3. Pre-Sell Template

The pre-sell template is a great way to test how well your course is received before it’s completed. You can create a landing page linked to one of your courses to see if your target users are interested enough to test it for themselves.

4. Digital Download Template

The digital download template allows you to make a course that is downloadable when your audience, for example, subscribes to the mailing lists you have created. This is a great way to generate leads and earn money when you want to extend your reach.

5. Webinar Replay

The webinar replay template allows you to upload a pre-recorded replay of your web-based seminar to your viewers to go through or go back to if the audience missed your presentation.

6. Blank Template

If you’d like to create an entirely custom-designed course you can use an option to create a blank template where you can begin from scratch. You can select from a variety of lesson types, tips and tools to assist you in the process of creating a detailed course.

7. Membership Resource Library

The template for membership resources allows you to upload useful learning materials that are included as an extra. This useful feature is available if you run a membership/course bundle.

laptop-in-coffee-shop

> > Click Here to Try Product for Free < <

Types of Lessons

There are 12 kinds of lessons or chapters available for you to select from. The Course Builder provides instructors and instructors with a vast variety of lessons, each of which is adjustable for every topic possible, beginning with the chapter’s name to the files and information that are ready to input.

Video Lessons

Video lesson chapters are just among the best and most effective methods for students to gain knowledge. Thinkific supports the most diverse formats of video feasible, including MP4 FLV, MP4, and even MOV files. Once uploaded and integrated into the course’s plan the videos will be automatically stored in the Video Library, where they can be reused in subsequent courses.

Quiz Lessons

It allows you to add quiz elements by typing in the questions that students will see and then providing the answers to choose from. The quiz chapter template is entirely available in multiple choice and allows you to choose whether you want to provide one or more correct answers.

Multimedia Lessons

Multimedia chapters allow you to link out to different streams of content that are not available through Thinkific. It is possible to integrate a variety of different streams, from tools for webinars like Zoom to the surveys and presentations, and even Google Docs documents. There is also the option to integrate with other third-party creators of courses like Articulate Storyline and Adobe Captivate however, this is only restricted to pricing plans like the Pro or Premiere pricing plans.

Text Lessons

The text-based chapter does not just allow you to type in text characters. It also allows you to include audio, images, downloadable files, and even embedded hyperlinks for YouTube videos. Thinkific Customer Support

Survey Lessons

Thinkific’s specially built-in survey forms let your students chime in their feedback, suggestions, or anything into analyzed data that you can view. You may add in this chapter during or after the course. Three options are for you to pick from including rating-based, scale-based, or survey-based on answers.

Downloadable Lessons

This chapter is where you may upload zip files such as PDFs, audio-visual such as. for students to download from the course player so that they could have an accessible guides for the course to follow.

PDF Lessons

Alongside downloadable files they can also be uploaded for your students to look over in the course. It is possible to incorporate PDF files, and then transform them into readable lessons for students to view without downloading and take them home.

Presentation Lessons

Thinkific uses in-house tools to allow you to show and upload your slide presentations in PDF format for your students in the course. It is possible to include a download link for students to download during their free time as well as the option of a voice-over feature to record each slide.

Audio Lessons

With Thinkific, you may add videos, presentations, and PDF documents among others. You may also opt for an audio-only chapter, by uploading MP3 files such as MP3, into any of your courses for your students to listen to.

Assignment Lessons

Chapters for assignment lessons let teachers like students submit student work including reports, projects as well as essays written by students and many more. Note that this type of chapter is only available in select plans that start with the Pro plan.

Brillium Exam Lessons

Exam chapters allow you to select from a wider variety of questions other than the standard multiple choice approach, such as filling with blanks. You may also branch out to succeeding questions based on the answers from previous ones, and get robust reporting details. This is made possible by integrating with Brillium that is restricted to the most expensive plans that start from the Premiere tier.

Live Lessons

A live-laughter option for chapters was recently added to the Course Builder. Since this is currently in beta, you can expect it to have a few limits in terms of performance. That aside, the live feature is a great method for instructors to communicate knowledgeable information to their learners in real-time.

drinking-coffee

> > Click Here to Try Product for Free < <

Certificates and Credentials

Only available in the Pro plan and above, you may issue completion certificates and other credentials to any of your students who completed your course using Thinkific. This is made possible by its integration with credential specialist Accredible. There is a chance that you may encounter a Thinkific-themed template for certificates, which can look a bit too drab. This is where Accredible comes in by combining tools and editing capabilities on both platforms, you can choose the ability to alter how your certificates to look design-wise starting from the borders up to the text.

Other Features of a Course Builder that are useful

The Bulk Importer feature allows you to drag and drop as many files as you wish to add to your course all at once. Instead of uploading individually This allows you to work on other things and is especially helpful for edupreneurs who have a lot of work to do.

The Drip Scheduler On contrary, lets you to set up your course lessons at the exact date and time. This feature is useful in keeping your student audiences fully engaged and balanced in the storage of information.

Payment Marketing, Selling, and Payment

The concept of marketing as well as selling the product or service to your market can be more challenging to take when you don’t have the right tools to get started. Fortunately, many LMS platforms, like Thinkific offer the majority of, if not all of the necessary features for merchants that are ready to use.

Payment Options

If you intend to earn profits from online paid courses, it is possible to connect your Thinkific account to any of the two payment services that have been closely connected to the platform. Stripe along with PayPal are typically required to process transactions from your learning subscribers. Thinkific Customer Support

We already know the basics of what PayPal can be and exactly how it works since it’s one of the most common payment methods used around the globe. However, if you’re still not familiar with the process, PayPal is where you pay for goods by transferring a portion of your balance money to the company you’re buying from.

Stripe On the other hand, processes cashless transactions from many other e-wallet services around the world that work similarly to PayPal. In addition, it handles credit and debit card transactions at banks in different locations.

Pricing Options for Students

Setting up how much you’ll be able to offer the content you offer to your learning subscribers is an essential step in marketing and sharing your content to the public. If it’s free or requires multiple payments, Thinkific offers four pricing options that you can set up for students who want to take advantage of it for free, one-time payments, subscription or membership, and a monthly installment.

  • Free – This allows you to give your students content for free. If you’re a business owner, it can be best used as a lead magnet or a bonus feature to any of your paid-for services.
  • One-time payment – You pay students a one-time fee for your course content. As an option, you could also define an enrollment duration for the length of time they will be able to access your learning materials.
  • Subscription/membership – If you’re in charge of a membership site, this option is the best one. Students are charged monthly fees to have access to all your content. Note that this option is only offered in plans that start at the Pro tier.
  • Payments for monthly recurring payments – The full cost of your program is broken down into monthly installments that are paid by students, with no worries about breaking the bank on their part. Like the subscription method, is only accessible starting with the Pro plan and up.

If you wish to create different pricing options for one of your courses, you may accomplish this using the “Set Additional Pricing” option.

laptop

> > Click Here to Try Product for Free < <

Other Strategies to Market Your Content

Coupons

Coupons can be used to promote the content of your courses as well as the bundles you purchase with it. They’re accessible to users in all of Thinkific’s paid plans, however at the basic tier, you’re entitled to only one coupon for free. You may customize your coupons to correspond with the many services you can offer – you can modify the discount percentage, which you’ll apply it to, and the expiration date.

Affiliate Marketing

Thinkific has a couple of features that allow you to enlist those who have been subscribed to one of your courses as affiliates. They serve as additional assistance in promoting your courses to potential student subscribers. In addition, they can earn commissions from simply providing unique promo links to your courses online.

E-mail Marketing for Business Growth and Marketing

There’s no other effective way to promote your products on the internet other than through e-mail marketing. And Thinkific allows you to integrate with a variety of third-party tools that specialize in it which includes major e-mail marketing platforms such as MailChimp, AWeber, and ConvertKit. There are numerous other marketing platforms you can choose from and connect with on Thinkific’s App Store that we’ll discuss in a moment. The list doesn’t end there either, since Thinkific also allows you to take advantage of giving your platform and business a much-needed boost by connecting to the online growth platform Sumo and the API tool.

Integrations

Like other online courses platforms and, essentially, any other platform on the internet, Thinkific allows for seamless integrations with a vast range of third-party online services and tools which all provide a more enhanced user experience for both the student and instructor.

Thinkific App Store

The Thinkific App Store is a recent addition to the list of features available on the platform. Integrations with third party solutions as well as services now available to be easily accessed and utilized through the extensive app library. This is a huge improvement in the way integrations are managed back then when they had to be managed by going through the settings. This feature is accessible across all plans of Thinkific and each app on the store is available for free however some require a monthly subscription while others have services that are totally free.

Automation Services

If you’re an educator with a paid teaching account it’s equally crucial to get access to tools designed to automate your tasks. You can also connect to many more third-party software platforms at the same simultaneously. One of the services that let you easily automate tasks is Zapier. Zapier comes with two major tools that can be useful for managing your account and courses. The ‘Triggers’ feature is included in Basic and Pro plans. Basic or Pro plans. In addition, it can do simple tasks on your behalf, such as adding anyone who has signed up for one of your courses to your mailing list.

The ‘Actions’ feature, in contrast, is jam-packed with more capabilities , but it’s only available to the Pro + Growth and Premier plans. Apart from Zapier, there’s InfusionSoft, which lets you automate all your sales and marketing duties. InfusionSoft is an automation tool that is well-known for small-sized businesses who may not have enough staff or team members to manage marketing-related matters. Thinkific Customer Support

Analytics

The use of a variety of analytics tools is a good method of getting insights into how well your offerings are received and influencing you to continue either discontinuing, re-inventing, or enhance the quality of your services. Thinkific allows you to integrate with third-party tools that focus on gathering information. One such application is Mixpanel that comes with advanced tools that not only measure your views, but also examine student movement between your classes.

happy-working

> > Click Here to Try Product for Free < <

Segment.io is another popular platform that lets you send the data instantly to marketing and data analytics services such as SalesForce, HubSpot, ZenDesk and more. When it comes to providing precise and accurate analysis, Google Analytics ranks number one across the web. Because it’s an essential component of online sales, it can easily be linked to your Thinkific account by entering the Tracking ID. In addition, if you’d like to share your course’s content through social media, particularly on the most used social media platform Facebook it is possible to integrate with Facebook Pixel.

Student Assistance and Student Success

Analytics, e-commerce as well as automation aside, Thinkific can easily connect with several apps geared towards student success. Accredible, as previously mentioned is used to issue completion certificates and manage credentials but is only available with plans called Pro and Premier plans. Brillium lets you expand your examination possibilities, while Disqus provides a platform to facilitate student-teacher interactions.

E-commerce Solutions

If a Stripe-powered payment ever comes in trouble, like getting your card declined, Stunning is there to rescue it from any potential issue with the transaction. Taxes are inevitable when it comes to running an online course business. However, some platforms can assist you with that easily, such as Quaderno.

Customer Support and Help Customer Support and Help

Thinkific provides a wide selection of customer support platforms that you can approach anytime you require assistance. Its customer support hotline can be accessed by either e-mail or by phone, and offers priority support for admin users who are on the Pro plan up to. However, reaching out to an expert isn’t possible in the sense that the hotline is only open on Mondays through Fridays. There’s no indication of live chat support as well. Thinkific Customer Support

In spite of the absence of support options directly available, Thinkific has a help and training center with information designed to enrich the edupreneurs in starting and managing an administrator account. It also offers a free course that helps newbies design, promote and sell their services efficiently as they can.

Alternatives to Thinkific

  1. Teachable. If you’re more focused on selling and sharing your online courses to a wider public, Teachable has similar features like Thinkific and more, including fast access via the mobile app Teachable Payment as well as an integrated marketing tool for e-mails. It has four plans that start with the basic plan being $10 less than Thinkific’s, but they might charge higher transaction costs.
  2. Kajabi. Kajabi is a more suitable LMS platform for established entrepreneurial venture, and has customization options twice as wide than other platforms. In addition it has more advanced features that match requirements of big businesses. In addition, Kajabi is also among the most costly sites and prices start at $119 per month and no free plan.
  3. Podia. Podia is the most recent addition to the lineup of online course platforms with some decent features that are priced at the same cost as Thinkific. One thing people aren’t happy with to date with Podia is the absence of customization tools and customer support options, but that’s normal since the majority of these features may be available soon.
  4. Udemy. If you’re looking at another LMS option that’s particularly beneficial for instructors with no experience, you may want to look into Udemy it boasts as the world’s largest marketplace for courses with more than 42,000 content creators and 30 million students. Although you’ll be able to benefit from the majority of Udemy’s important functions, such as unlimited courses, completely free, expect much higher transaction costs in the future. Thinkific Customer Support

What We Love About Thinkific

  • Amazingly great pricing plans. Starting from the basic plan for as little as $39 per month, every one of three paid levels comes with a variety of useful options for various requirements of entrepreneurs.
  • Zero transaction fees. Unlike some LMS platforms that charge higher fees for transactions, Thinkific lets you enjoy the entire range of services offered without worrying about the expense.
  • Flexible and efficient customizable options for customization. You can select from a wide range of themes, course templates and lesson formats, and personalize each of them to your fullest.
  • An increased variety of payment options for students. You are not only able to make a one-time payments for your student audiences, but you also get the option of regular payments or membership fees in order to help them get the most value from the services you provide.
  • Faster and accessible integrations with third-party platforms. With the addition of the Thinkific App Store integrations with third-party e-commerce automation, analysis, or educational platforms have never been so easy.
  • Smooth user interface. The web interface of Thinkific is fast in performance, from playback of media to the course and site builders.

working-outoors

> > Click Here to Try Product for Free < <

Things We Do Not Like About Thinkific

  • Live chat is not available. Although phone support is a welcoming feature, Thinkific is quite lacking in terms of offering live chat support which allows users to speak directly to an expert regarding issues connected to the platform.
  • The difficulty of adding code-related snippets to the courses. If you’re an expert at programming and coding and would like to make use of Thinkfic to develop your courses, it’d be better not try this out.
  • Insufficient integrations built-in. Thinkific doesn’t have integrated e-mail marketing or sales funnel integrations, although it is possible to get these solutions through third-party applications that offer them.
  • Lack of tools related to continuing education credits. Thinkific may offer different kinds of credentials and certificates awarded at every end of the course, but it does not possess enough capabilities to build one that allows for continuing to succeeding lessons. Thinkific Customer Support

Conclusion

If you’re ready to enter in the world of entrepreneurs, or take your business to greater heights it’s time to give Thinkific a try! The LMS Platform has taken huge measures to make it easier for people who are interested in exploring creating courses using the top features other platforms don’t usually have. It’s also amazing that you won’t have to worry about transaction fee upon transaction fee blocking your path.

Coursemaking, as a whole is an investment that can significantly impact your career in the long term. What makes Thinkifc stand out against the other competitors is its Free plan offering. While it’s as limited as they come but it offers enough tools to give novices to try the waters to determine whether it’s a good choice for their needs. It’s also risk-free therefore if you’d like to test it out, you can do so by signing up for the Free plan, you may check out Thinkific’s official site!

FAQ Thinkific Customer Support

Does Thinkific offer a no-cost plan?

Yes, it does! Thinkific has a beginner-friendly Free plan that includes access to the main features including customer support and the course editor. However, it is limited to one free course. If you’d like the ability to make unlimited classes you can try the three other plans, which are priced at.

Does Thinkific have transaction costs? And does it make a portion of my sales that I earn?

No! There aren’t any transaction costs that are associated with any of Thinkific’s services across all plans apart from the ones associated with payment options. Also, Thinkific does not take a large cut from your earnings since Thinkific makes the majority of its money from the paid plans.

Can Thinkific be integrated with Zoom?

Yes – Integration with the communication service Zoom has been made available on Thinkific in mid-2020. This will be particularly helpful in enabling Live Lessons, which also is the LMS platform’s most current features. Note that these features are only available in the Pro plan and upwards.

Does Thinkific mobile-friendly?

Yes. Although it doesn’t have a dedicated mobile app, the Thinkific interface can easily be transformed to be suitable for portable, phone-friendly browsing on mobile browsers such as Safari with many of the same features as its web-based counterpart. Thinkific Customer Support

smiling-man

> > Click Here to Try Product for Free <

error: Content is protected !!
Scroll to Top