We are delighted to announce that Chatimity is joining Freshdesk!
We started out as a social chat application aimed at helping people discover others based on locality and interests and grew to over 3M users across various platforms. To achieve this we built a lot of chat tech and employed ML and AI solutions like a social reputation system for automated community moderation and spam detection. We built a cool chatbot, named MITI, that in addition to making casual chat, conducted games, and kept users hooked.
Later, we carved out the chat tech into a platform catering to even enterprise use cases like sales and support and started to build chatbots specialized in verticals like travel and e-commerce. We came across Freshdesk during this phase and decided to join forces with them in order to leverage their expertise in enterprise software.
Freshdesk is leading provider of cloud based SaaS software and is startup of the year. As part of Freshdesk, we will be working on building the company’s chat offerings.
We announced closure of Chatimity’s social chat app 5 months back on June 1 and will continue to support it till Dec 1, 2016. We thank our users for the love and affection showered on us over the years. We loved building and running this app!