Thinkific Customer Service Phone Number

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The Internet is full of information. There are millions of platforms online that provide everything you could be interested about. And what better way to do it than through online courses? Online courses are all the rage these times. And with its popularity rising more due to the recent lockdown on pandemics, this format has become more and more valuable for providing users with the information they need. It’s also becoming more lucrative financially, because the market for paid courses is slowly gaining traction.

Today, we’ll do a review on Thinkfic which is a household name when it comes to online courses. Let’s take a look at the features it offers including features and pricing to the integrations and interaction. We’ll tell you whether it is worth a try or not. Should you be an educator or influencer looking for alternative methods to share your content, keep reading!

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For those of you who prefer a more visual experience, here is a video review from SoftwarePundit’s YouTube channel. To get a comprehensive overview of Thinkific, you may still want to check out our article below.

Overview: What is Thinkific? Thinkific Customer Service Phone Number

Thinkfic is a well-known LMS (learning management system) platform that focuses on providing a scalable and productive learning environment for both the student and instructor. It’s a solid choice among business owners and entrepreneurs who specialize in selling online classes. With Thinkific it is possible to make courses that include a wide variety of formats, templates and lesson types to choose from. You can incorporate videos and images into your classes, let your students upload their assignments as often as you want, create fun and interactive quizzes and even give certificates to to those who made it through the whole curriculum.

Making your online courses available for sale has been made easy. Thinkific allows budding edupreneurs such as you to control how their courses are accessible. You can offer your classes for free or even set up subscriptions so you can earn from providing your students with useful knowledge. Sharing and marketing tools are also accessible because they are compatible with a variety of third-party solutions, from marketing to automation and even to e-commerce. Thinkific is currently utilized by more than 36,000 entrepreneurs and enterprises, including major-name brands such as Hootsuite, Samsung, Intuit and many more!

Thinkific: The Pricing

Thinkific has four pricing plans that start with the Free plan, which is ideal for people who are just starting. The Basic plan, which costs $39 per month (if it is paid every year) is a big jump from the free plan that comes with added features. Premiere comes with tools and integrations from the previous levels with a monthly cost of $399.

The Pro plan, which costs $79 per month, includes all the essential features that entrepreneurs need and more. There is an additional Growth package to provide a better teaching experience at only $50 per month, on the top of the Pro level. Free SSL certificate is offered in all four plans to provide additional security between students and teachers. A 30-day guarantee on refunds is also provided with the paid plans – if you aren’t satisfied you’ll be able to get your money back 100%!

Thinkific Site Builder

The Site Builder from Thinkific is a web editor that allows you to set up an attractive professional looking page for your course website. With this option, you have the ability the option to choose between any of the three themes available in the program or export them from third-party providers. Although you’re not able to edit your site in total control your website, you have plenty of options to customize your site to experiment with. Apart from making use of page templates, you may incorporate your personal branding elements, like designs and logos images, photos, and other types of media on your site. You could even personalize it down to your URL! Thinkific Customer Service Phone Number

Who needs a website domain when Thinkific allows you to create one without cost? You’re not only given a platform to build a platform which you can use to create your own. Additionally, you’ll have more time to focus on launching your course and earning a profit through your course content. The Site Builder allows you have the option of creating your own pages you can create for your website including:

  • The homepage;
  • The landing page that is redirected to your courses;
  • The page of course which allows students to select from your available courses.
  • The check-out and sales pages where transactions are processed
  • The sign-in page for your subscriber students to log in;
  • The Thank You Page; and
  • Other pages, for instance,
    • The student dashboard , which contains students’ information,
    • The Coming Soon page will provide future updates to the course, as well as
    • The page for student certificates.

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Additionally, you may also configure what the course site will appear like, aside from the standard desktop display. The mobile version of the site which lets your students see and interact with your website via their mobile devices, however it’s important to remember that this feature is only limited to admin users subscribing to the most expensive plans.

The Student’s Management and Interactions

The unique system of Thinkific lets educators such as you maintain a strong relationship with the students who are experimenting with any of your products. The system’s data collection feature allows you to gain access to all of your students’ primary contact information when they’re connected to the system. Apart from the convenient data management features, Thinkific also comes with an option for groups that makes it possible for you to increase revenues and efficiently evaluate the success of your classes by organizing your learners into groups by the company, cohort and time, as well as enrollment and job type.

Everything else left aside Thinkific can make it easier for you to handle teacher-student interactions without the added stress of using social networks like Facebook or Discord. Built-in Discussion feature lets each other discuss the information from any of your courses and the Communities and Spaces functions provide the opportunity to build communities that are specifically designed for different themes and topics.

Notifications

Notifications can be a wonderful method for you and your subscribers to be informed each time an issue related to the course arises. You can control the manner in which your students receive notifications in the settings for your administrator. You may choose to send them about their progress on the chosen course, at the time they complete it, and every time a fellow student comments under an article discussion and so on. Thinkific Customer Service Phone Number

online courses, lessons and Credentials

Making courses is now easier than ever before, as Thinkific’s specially formulated online course editor can provide educators with a wide selection of lesson plans and templates in addition to the flexibility of customization options we already mentioned. They also offer credentialing and certificate tools that can be presented to those who successfully completed any of your courses.

Course Templates

Thinkific offers a variety of templates for courses that you can use without having to think about creating a course from the ground from scratch. Each template can be customized and you can design one that is based on the course you’d like to present.

1. Flagship Course Template

The flagship course is a major online course that concentrates on the instructor’s chosen field of specialization. It lets you build an enriched curriculum based on whatever you specialize in. If you’re an expert in, content creation, you may make a flagship course with details about it.

2. Mini-Course Template

Mini-courses are the shortest, most affordable versions of the main course. Imagine it as a teaser, if you are planning to. The mini-course template was created to attract potential students and generate leads for your fully-fledged courses.

3. Pre-Sell Template

The pre-sell template is a great way to see how your course is received prior to it’s completed. You can create the landing page for your course to determine if your intended users are interested enough to take it on for themselves.

4. Digital Download Template

This template for digital download allows you to develop a course that can be downloaded when your audience, for example, subscribes to your mailing list. This is a great way to increase leads and generate revenue in the event that you would like to expand your reach.

5. Webinar Replay

This template for webinars lets the upload of a pre-recorded replay of your web seminar to your viewers to go through or catch up on if you missed them.

6. Blank Template

If you want to design an entirely custom-designed course, there is a blank template option where you can start from scratch. You can choose from a variety of lesson styles, tips and tools that will help you make the most of creating a detailed course.

7. Membership Resource Library

The template for members allows you to upload useful learning material that is included as an extra. This handy feature is accessible if you run a membership/course bundle.

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Lessons of Various Types

There are 12 kinds of chapters – or lessons – for you to choose from. The Course Builder gives instructors and instructors with a vast range of lessons, each one of which can be adjusted to each topic that is possible, starting beginning with the chapter’s name to the data and files that are that are ready to input.

Video Lessons

Video lesson chapters are just among the best and most effective methods for students to master. Thinkific supports all video formats possible including MP4, FLV as well as MOV files. After uploading and being integrated into the course’s plan the videos are then stored in the Video Library, where they can be reused in subsequent courses.

Quiz Lessons

This lets you add in the quiz components by typing in the questions that the students will be able to see, and then providing the solutions for them to choose from. The quiz chapter template is entirely available in multiple choice, and you get to pick if you wish to have one or multiple correct answers.

Multimedia Lessons

Multimedia chapters let you link out to various streams of content that are not available through Thinkific. You can incorporate a lot of these, from the webinar tools such as Zoom to surveys, presentations and even to Google Docs documents. You also have the option to integrate with other third-party course creators, such as Articulate Storyline and Adobe Captivate however, this is only available in the Pro as well as Premiere pricing plans.

Text Lessons

The text-based lesson doesn’t only allow you to type in text characters. It also allows you to include images, audio downloads, files that can be downloaded, and even embedded links to YouTube videos. Thinkific Customer Service Phone Number

Survey Lessons

These specially-designed survey forms permit your students to fill in their comments, suggestions, or anything into analyzed data for you to view. It is possible to add this chapter during or after the course. Three options are for you to choose from, such as rating-based, scale-based, or surveys based on responses.

Downloadable Lessons

This chapter is where you may upload zip files such as PDFs, audio-visual, etc. for your students to download within the course player so that they can have a readily accessible course-related guide to follow through.

PDF Lessons

Alongside downloadable files they can also be uploaded to your students to look over during the course. You can also include PDF files and transform them into readable lessons for students to view without having to download and take them to take them home.

Presentation Lessons

Thinkific uses in-house tools to allow you to show and upload your slide slides – in PDF format – to your students within the course. It is possible to add an option to download the slides for students to use in their free time, and the option of a voice-over feature which you could record on each slide.

Audio Lessons

With Thinkific, you may add videos, presentations, and PDF documents, among others. You can also add an audio-only chapter, by uploading MP3 files such as MP3, into any of your classes for your students to listen to.

Assignment Lessons

Assignment lesson chapters let teachers just like you collect student submissions like reports, projects writing essays, and much more. Take note that this type of chapter is only available in select plans that start with to the Professional plan.

Brillium Exam Lessons

Exam chapters let you pick from a greater range of question types other than the typical multiple choice method, like filling in the gaps. You may also branch out to succeeding questions using the answers to previous ones, and get robust reporting details. All of this is only possible through integration with Brillium which is limited to the top-level plans beginning at the Premiere tier.

Live Lessons

Live lesson chapters was recently introduced to Course Builder. Since this is currently in beta, you can expect it to have a few limits in terms of functionality. The live feature is a great method for instructors to communicate relevant information to their students in real-time.

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Certificates and Credentials

Only available in The Pro plan and up you can issue completion certificates and other certificates to students who have completed the course you taught on Thinkific. This is made feasible by its integration with credential specialist Accredible. There’s a possibility that you may encounter a Thinkific-themed certificate template that looks somewhat boring. This is where Accredible comes in With a mix of tools and editing features from the two platforms. You can choose the ability to alter how your certificates to appear design-wise starting from the borders up to the text.

Other useful features of the course builder

The Bulk Importer feature lets you add as many documents you want to include in your course in one go. As opposed to having to upload each one by one This allows you to prepare and work on other aspects. This is especially beneficial for entrepreneurs who are extremely busy.

The Drip Scheduler, on contrary, permits you to set up your course lessons at a specific time and date. This feature is handy in keeping your student audience engaged and well-balanced in storing data.

Payment Marketing, Selling, and Payment

Marketing and selling your product to your market can be more difficult to comprehend in the absence of the right tools to get started. There are many options to choose from. LMS platforms, such as Thinkific offer the majority, if not all, of the essential merchant-related features ready for use.

Payment Options

If you intend to earn money from paid online courses, you might want to connect your Thinkific account with one or both of these payment services which have been tightly connected to the platform. Stripe as well as PayPal are often required to handle transactions from your learners. Thinkific Customer Service Phone Number

We’re aware of the basics of what PayPal does and the way it operates since it’s one of the most common payment methods around the world. However, if you’re still not sure, PayPal is where you purchase products through the transfer of a percentage of your balance money to the retailer you’re purchasing from.

Stripe, on the other hand, handles cashless transactions with other e-wallet companies around the world that work like PayPal. Additionally, it processes debit and credit card transactions from different banks across different regions.

Pricing Options for Students

The decision of how much you’re going to sell your course content to your subscribers to learning is an essential step in marketing and sharing your content with the world. It doesn’t matter if it’s free or requires multiple payments, Thinkific offers four pricing options you can create for the students that wish to take advantage of it: free, one-time payment, subscription or membership, and a monthly payment.

  • Free – This lets you give your students content for free. If you’re running a business this could be utilized as a lead-generation tool or a bonus feature to your paid-for services.
  • One-time payment – You pay students a single fee for your course content. If you wish, you could also define an enrollment timeframe for how long they can access your course material.
  • Subscription/membership – If you’re in charge of a membership site, this option is the best one. Students are charged recurring monthly fees to have access to all your content. Take note that this is only available for plans that start at the Pro level.
  • Payments for monthly recurring payments – The entire cost of your program is broken down into monthly installments to be paid by the students, especially without any worries about a financial loss on their own. This option, like the subscription method, is only accessible starting with the Pro plan and upwards.

If you want to design different pricing options for one of your courses, you are able to achieve this by using the “Set Additional Pricing” option.

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Other Strategies to Promote Your Content

Coupons

Coupons can be used to promote your course’s content as well as the bundles you purchase with it. They’re accessible to users for all of Thinkific’s paid plans, however in the Basic plan you’re only entitled to one free coupon. You may customize your coupons to be compatible with how many services you are able to offer You are able to alter discounts, the course it will be applied to, and the expiration date.

Affiliate Marketing

Thinkific offers a few features that allow you to invite those who have registered to any of your courses as affiliates. They provide additional assistance as they promote your course to prospective students. Additionally, they could earn commissions by providing unique promotional hyperlinks to your online courses.

E-mail Marketing for Business Growth and Marketing

There’s no more effective method to sell your products online than using e-mail marketing. Additionally, Thinkific lets you integrate with plenty of third-party tools which specialize in this, including major e-mail marketing platforms such as MailChimp, AWeber, and ConvertKit. There are a variety of other marketing platforms you can choose from and connect to on Thinkific’s App Store and we’ll go over them very shortly. It doesn’t stop there however, as Thinkific offers the ability to take advantage of giving your company and platform a much-needed boost through the growth platform on the internet Sumo along with the API tools.

Integrations

Similar to other online courses platforms and in essence, every other platform on the internet, Thinkific allows for seamless integrations with a variety of third-party online tools and services which all give a better experience for both student and instructor.

Thinkific App Store

The Thinkific App Store is a new addition to the list of features on the platform. All integrations that involve third-party software as well as services now accessible to be easily access and utilized through the extensive app library. This is a huge improvement in the way that integrations are managed the past, when they needed to be done by navigating through the settings. This feature is accessible for all plans offered by Thinkific, and every app in the store is available for free however some require a subscription, while others offer services that are free of charge.

Automation Services

If you’re an edupreneur running an account for paid teaching it’s equally crucial to have access to tools designed to automate your tasks. You can also connect to tons more third-party software platforms at same simultaneously. One such service that lets you manage your tasks easily is Zapier. Zapier has two main features that are useful in managing your account and courses. The feature ‘Triggers’ is part of Basic and Pro plans. Basic or Pro plans. Additionally it will perform basic tasks for you, for example, adding those who has signed up for one of your courses to your mailing list.

The “Actions” feature, however, is jam-packed with more capabilities , but is only limited to the Pro + Growth and Premier plans. Alongside Zapier, there’s InfusionSoft which allows you to automatize your sales and marketing duties. InfusionSoft is an extremely well-known tool for automation for small businesses that may not have enough staff as well as team members take care of marketing-related matters. Thinkific Customer Service Phone Number

Analytics

A variety of analytics tools is a good way of gaining insights into how well your offerings are received and influencing you to continue either discontinuing, re-inventing, or enhance them. Thinkific lets you integrate with third-party applications that concentrate on gathering information. One of the most popular apps is Mixpanel, which contains advanced tools that not only measure your opinions, but analyze student traffic between your courses.

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Segment.io is another highly sought-after platform that lets you send the data instantly to data analytics and marketing services like SalesForce, HubSpot, ZenDesk, and other services. When it comes to offering precise and accurate analytics, Google Analytics ranks number first on the web. Because it’s an essential component of online sales It is easily integrated with your Thinkific account by typing in the tracking ID. If you wish to spread your online course content further into social media, especially on the most used social media platform Facebook You can integrate via Facebook Pixel.

Student Support and Achievement

Analytics, E-commerce in addition to automation, Thinkific can easily connect with a couple of apps geared towards student success. Accredible, as mentioned previously, is used to issue completion certificates and manage credentials. However, it’s only available on the Pro and Premier plans. Brillium allows you to expand the possibilities of your exams, and Disqus is a great platform for student-teacher interactions.

E-commerce Solutions

If a payment powered by Stripe gets into trouble, for example, being declined by your card, Stunning is there to rescue it from any potential error in the transaction. Taxes will be inevitable when it comes to running an online course business. Thankfully some platforms can help you to manage taxes easily like Quaderno.

Customer Service and Support Customer Support and Help

Thinkific offers a decent variety of customer service platforms that you can reach anytime whenever you need assistance. Its customer support hotline is available via telephone or e-mail, with priority support to admin users registered to the Pro plan up to. However, getting in touch with an expert is limited in terms of time, since the hotline is only open on Mondays through Fridays. There is no sign for live chat service as well. Thinkific Customer Service Phone Number

In spite of the absence of direct support options, Thinkific has a help and training center, with resources specifically designed to assist aspiring entrepreneurs in starting and managing an administrator account. Included is a free course that teaches newbies how to develop, market, and sell their services in the most efficient way possible.

Alternatives to Thinkific

  1. Teachable. If you’re interested in selling and sharing your paid online courses to a wider audience, Teachable has similar features as Thinkific and more, including fast access via the mobile app Teachable Payment as well as a built-in e-mail marketing tool. It offers four plans starting with the basic plan being just $10 more than Thinkific’s but they may charge you higher transaction fees.
  2. Kajabi. Kajabi is the best LMS platform for anyone who has a solid background in entrepreneurial venture, and has customizable options that are twice as broad as other competitors. On top of that it has more sophisticated features that meet big business needs. In addition, Kajabi is also among the most expensive sites that cost as low as $119/month , and there is no free option.
  3. Podia. Podia is the most recent addition to the lineup of online courses platforms, with some decent features at a similarly affordable cost to Thinkific. What some do not like so far about Podia is the absence of tools for customization and customer assistance options, but this is normal since the majority of these features are coming soon.
  4. Udemy. If you’re looking at another LMS option that’s particularly beneficial for instructors who are just beginning their careers, you may want to take a look at Udemy, which boasts itself as the world’s largest marketplace for courses with over 42,000 creators of content and over 30 million users. Although you can benefit from the majority of Udemy’s essential functions, including unlimited courses that are completely free, expect much higher transaction fees in the near future. Thinkific Customer Service Phone Number

What We Like About Thinkific

  • Amazingly great pricing plans. Beginning with the basic plan for as little as $39 per month each of the three paid plans comes with plenty of functions for a variety of entrepreneurial needs.
  • Zero transaction fees. Contrary to other LMS platforms that charge higher transaction fees, Thinkific lets you enjoy all of its services without worrying about the cost.
  • Flexible and efficient customizable options for customization. You are able to select from a wide range of themes, course templates and lesson formats, and customize every one of them to your liking.
  • There are a variety of student payment options. You are not only able to make a one-time payments for your student audiences, but you also get to select the option of monthly membership or payments to encourage them to make the most of what you offer.
  • Integrations that are faster and more accessible to third-party platforms. With the recent introduction of Thinkific App Store Thinkific App Store, integrations with third-party e-commerce, analysis, automation, as well as educational websites haven’t been so simple.
  • Smooth user interface. The Thinkific web interface is quick in performance, from the media playback to the course and the site builders.

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Things We Do Not Like About Thinkific

  • There is no live chat support. While phone support is a welcoming service, Thinkific is quite lacking in terms of offering the option of live chat support which allows users to speak directly to an expert regarding issues connected to the platform.
  • It is difficult to add code snippets into the courses. In case you’re knowledgeable at programming and programming and want to use Thinkfic to build your courses, it would be much better to not test this method.
  • Insufficient integrations built-in. Thinkific is not equipped with integrated e-mail marketing or sales funnel integrations, although you can access the same services from third-party apps that offer these services.
  • Insufficient tools for the continuing education credit. Thinkific may offer different kinds of certificates and credentials at every end of the course however, it doesn’t provide enough functionality to make one that allows for continuing to the next lesson. Thinkific Customer Service Phone Number

Conclusion

If you’re looking to step to the world of Edupreneurs or expand your reach to greater heights You should consider giving Thinkific a try! The LMS system has made huge steps to cater to users who wish to experiment with creating courses using the top features that other platforms don’t normally offer. What’s even more awesome is that you won’t have to worry about transaction fee upon transaction fee blocking your path.

Coursemaking, in general is an investment that could seriously impact your career prospects in the long run. What sets Thinkifc apart against the other competitors is its Free plan offering. While limited as can be but it offers enough tools to provide a way for novices to try the waters and determine whether it’s the best choice for their needs. It’s also risk-free so if you’d like to test it out, you can do so by signing up for this plan, you can do so by signing up for the Free plan, you may check out Thinkific’s official site!

FAQ Thinkific Customer Service Phone Number

Does Thinkific offer a no-cost plan?

Yes, it is! Thinkific has a beginner-friendly Free plan that includes access to the main features like customer support and the course editor. However, it only allows only one course for free. If you’d like the ability to make unlimited classes you can try the other three plans, which cost a fee.

Is it true that Thinkific require transaction charges? And does it take a percentage of my earned sales?

No! There are zero transaction fees that are associated with any of Thinkific’s plans apart from the ones associated with payment options. Also, Thinkific does not take a large amount of your income since Thinkific makes the majority of its income from paid plans.

Does Thinkific be integrated with Zoom?

Integration with the communications service Zoom is now available on Thinkific from the middle of 2020. This will be especially helpful for powering Live Lessons, which also is the LMS platform’s most current features. Be aware that these features are only available to those who subscribe to the Pro plan and up.

Does Thinkific mobile-friendly?

Yes. Despite not having an official mobile app However, the Thinkific interface can easily be modified to make it more appropriate for mobile, phone-friendly viewing on mobile browsers such as Safari with many of the same features available in its web-based counterpart. Thinkific Customer Service Phone Number

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